FAQ
Answers to everything on your mind.
Pricing, process, timelines, ownership and support — the questions we hear most, grouped so you can jump straight to what matters.
Frequently asked questions
01
General
5 questionsCan I get just one service?
Of course. Just a logo, just an ad campaign, or just a website — each can be a standalone project. You only pay for what you need.
Will you work on my existing site?
Yes. We develop, revamp and maintain existing WordPress, Laravel or custom-coded sites — you do not have to start from scratch.
What services do you offer?
Six disciplines: web design and development, graphic design (including motion and 3D), social media, advertising and marketing, branding and strategy, and print solutions — all under one roof, one team.
Do you only work in North Cyprus?
No. Our head office is in Nicosia, North Cyprus, and we also have offices in Istanbul, Ankara and Antalya. We work with brands across North Cyprus and Türkiye, and with clients abroad.
Do you write the content, or do we?
Either works. You can provide the texts, or our team can write and edit copy for you in Turkish and English as part of the project.
02
Pricing
5 questionsHow much does a project cost?
It depends on scope. Single-page sites start from €500, corporate sites from €1,500, and custom platforms are quoted individually. You get a fixed quote after the discovery call — no surprises.
How does payment work?
Typically 50% to start and 50% on delivery. For larger projects we split payments into milestones. We accept bank transfer and other common methods.
Are prices VAT-inclusive?
Listed starting prices are exclusive of VAT. Your written quote always shows the final figure with all applicable taxes included.
Do you offer monthly packages?
Yes. Social media management, advertising and site maintenance are available as monthly retainers, so you have a predictable budget and a continuous partner.
Do we sign a contract?
Yes. Every project starts with a written agreement covering scope, timeline, deliverables and price — protecting both sides.
03
Process
5 questionsHow long does a project take?
It depends on scope. A simple site takes 2–3 weeks, a multilingual platform 6–10 weeks. We give you a clear timeline at the discovery stage.
How does the process work?
Four steps: discovery (we listen and agree scope, timeline and a firm quote), design (we shape the direction and review it with you), production (we show you progress at every stage) and delivery (testing, launch and post-launch support).
How many revisions do I get?
Usually three rounds per milestone: the first picks a direction, the second refines it, the third adds the finishing touches. The exact count is written into your quote.
How involved do I need to be?
As much as you like. We need you for the discovery call and approvals at each milestone — the rest we handle. You always see progress before the next step.
Do we work remotely or in person?
Both. When it helps, we meet in person at our Nicosia head office or our offices in Istanbul, Ankara and Antalya; everything else runs over WhatsApp, email and video calls — wherever you are.
04
Technical
5 questionsWhat technologies do you use?
We pick the right tool per project: WordPress for content-driven sites, Laravel and modern JavaScript for custom platforms and apps. We build for speed, security and easy editing.
Do I own the site and source code?
Yes. On delivery the site, the source code and all accounts are fully yours. You are never locked in.
Do you provide domain and hosting?
We can set up and manage domain, hosting and email for you, or deploy to your own infrastructure — whichever you prefer.
Can the site be multilingual?
Yes — up to 9 languages with proper hreflang, localized content and SEO. This very site is bilingual (TR / EN).
Do you handle SEO and performance?
Always. Every build ships with technical SEO, structured data, fast Core Web Vitals and mobile-first design as standard — not as an add-on.
05
Support
4 questionsIs there support after delivery?
Yes. We offer post-launch maintenance and support packages — updates, backups, security and small changes — so your project keeps running smoothly.
How fast do you respond to issues?
For maintenance clients we respond within hours on business days, and prioritize anything that affects a live site. WhatsApp is the fastest channel.
Can I update content myself?
Yes. We build editable sites and give you a short handover so your team can update text, images and posts without touching code.
What does a maintenance package include?
Software and security updates, regular backups, uptime monitoring, minor content edits and priority support — scaled to the size of your project.
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